So very grateful for the HOROW T38 smart toilet that was sent to us for review. As always, no monetary compensation was received for this Rave Review.
I used to roll my eyes at “smart” everything, insisting that not everything needs to be smart and arguing further that some things are even better “dumb”. But you know what? Toilets aren’t on that list anymore. I still don’t want my toilet contacting me or tracking me in any way whatsoever, but the HOROW T38 Smart Toilet officially proved to me that intelligent toilets are anything but eye-roll-worthy.
Honestly, I can’t believe I went so long with a dumb toilet; the HOROW T38 is truly a game changer. The HOROW T38 smart toilet combines exceptional comfort, a built-in water tank, dual flush and anti-clog design, heated seat, advanced bidet cleansing, built-in dryer, auto open/close/flush, and a UV sanitizing light. It delivers hands-free convenience, superior hygiene, and top-of-the-line performance regardless of water pressure.
Its minimalist design has a very space age vibe to it, partly because of the lack of separate water tank and the sleek shape of the bowl and partly due to the screen on the back of the toilet. The hands-free experience means that the toilet “greets” you when you approach and the toilet automatically lifts open for you while warming your seat and then it auto flushes and then closes when you are done.
There are so many features packed into this small throne that I could go on for days, but instead I will give you the lowdown on the installation process and the quick overview of my favorite features so far.
Installing the HOROW T38
Honestly, I was more than a little worried about installation. It’s hard to get an idea of what you need to do to prepare to install until you begin the process so I was lucky I had my husband who had a pretty good idea of the steps before starting. But even though I was apprehensive about the process I was pleasantly surprised when installation of the T38 was pretty straightforward.
The built-in tank and pump make it work with standard 12-inch rough-in, but I highly recommend hiring a plumber if you’re not handy. The footprint is larger than I realized, so my husband had to move the water line over a few inches because the toilet partially covered the old one. He said it was no big deal and he actually got lucky that there was some give to the plumbing so he could reposition easily, but it did require cutting some drywall in order to access the pipes.
Again, I highly recommend calling in help when moving the T38 as the toilet is heavy and difficult to lift onto the flange and braces. My husband simply picked it up and set it in place like it was nothing, but there’s absolutely no way I could have done that myself, especially given that even though smart toilets are heavy-duty, they can be more fragile than the old models. You will want to take extra caution with the sensor at the front of the bowl and any electronic parts.
It should also be noted that the T38 requires a grounded 120 V, 60Hz, 15A outlet nearby to work. Most newer bathrooms will have a close-by outlet, but for bathrooms like ours that was built before 2015 and has a separate room for the toilet you will need to run power to the unit. For this you will definitely want to hire an electrician to run power to the toilet. Actually, hire a professional if any of the above paragraphs made you even slightly concerned – just trust me.
Personalized options
Most Americans have not used a bidet or dryer before, so I love that you can fully control the HOROW T38 or not use the built-in bidet or dryer at all. If you decide to use either one you can use the remote control to tailor your cleaning/drying experience. Curved spray nozzle design gives wider spray range than straight nozzles as well as being more hygienic and more efficient. The warm air dryer has 4 adjustable temperature levels.
Automatic nozzle cleaning
Dual protection with automatic nozzle cleaning and UV sterilization ensures every wash is fresh, safe, and hygienic. You can also remove nozzles if you need to clean them inside and out, reducing mineral buildup over time.
Touch-free and hygienic, sort of
One thing I didn’t realize I would like as well as I do are the hands-free flushing options. I hate the sensor-based toilets at stores and restaurants and figured I’d be equally opposed to an auto flush at home, but I actually love it. The HOROW T38 has never accidentally flushed while one of us was using it, but even if it did it doesn’t have the kind of flush that would terrify young children. If you prefer more options you can choose between auto flush, remote-controlled, or manual with the kick button in front.
The one thing I would change is that the toilet automatically flushes and then shuts the lid. I would like the lid to close before flushing for hygiene reasons, so I have to manually shut the lid each time. I am fairly certain that the rest of my family just walks away and doesn’t shut the lid, so that’s the one real drawback that bothers me about the toilet.
Powerful flush
Having a quieter flush doesn’t mean it’s less powerful. It has a 100W motor and precision flush channeling even with lower water pressure. Another thing I love is the anti-clog architecture because my kids love to clog toilets with Kleenex and then claim they have no idea who did it. The T38 has a built-in water tank that uses 1.0 GPF for a half flush and 1.28 GPF for a full flush. The kick control activates a half flush, while the side button or remote control activates a full flush.
Optional battery power supply
Since the HOROW T38 requires electricity to work, an optional battery pack is available so you can flush during power outages. You can purchase the manual flush backup battery box separately from HOROW.
Separate water supply
The HOROW T38 has one water path for flushing and a completely separate one for cleansing. Only filtered, freshly heated water touches your skin, and it is never shared, never recycled. The cleansing spray offers instant warm water and has front and rear wash modes, both of which you can control with the remote control.
Effortless clean
In addition to an anti-bacterial UV light that automatically cleans the nozzle after each use there is also a built-in dispenser that creates a cleansing Foam Shield on some HOROW T38 models. You can use this to create a layer of foam over the bowl water on demand. The foam helps reduce splashing and odors while lubricating the bowl surface to make residue less likely to stick. Unfortunately, you won’t know if your toilet has the Foam Shield Technology option unless you contact the company since the foam cleaner is not included with the toilet and must be purchased separately. Unfortunately, my toilet does not have this option so I can’t speak to how it works.
Bonus light show
The HOROW T38 has a dynamic LED display with immersive art light and graphics as well as an intelligent night light help light the way to and from the toilet. If you love mood lighting, you will also love selecting which ambient glow you prefer – which is most impressive in the middle of the night when you don’t want to use overhead lights.
User-friendly smart toilet personalized to you
To be clear, I still don’t want my toilet to text me, email me, fax me, call me, or alert me on my phone in any way, really. But this smart toilet proved to me that I was entirely wrong about what I want “intelligent” in my home and a toilet is 100% on that list now. The HOROW T38 is perfect if you’re looking for a smart toilet that is packed with features for your modern bathroom. From warming you up to lighting your way, customizable cleaning, remote control options galore, hands-free flushing and a powerful flush, the T38 offers comfort and clean.
Amazing price point for a truly smart toilet
If you’ve priced intelligent toilets in the past, you know how crazy the prices get, fast. The HOROW T38 comes in far less than Kohler or Toto for their models with all the similar features but still offers all of the premium functions. If you’re considering a smart toilet, the HOROW T38 is a great choice and doesn’t have the hugely inflated price.
Warranty and customer service
If you do a quick search for HOROW online you will find page after page praising their amazing customer service. It’s clear that HOROW values each customer’s experience and believes in the quality of their products absolutely. In fact, each of their toilets come with lifetime after-sales service and 1-year limited warranty.
HOROW T38 specifications
| Color | White Bidet Toilet |
| Brand | HOROW |
| Material | Ceramic |
| Item Weight | 115.8 pounds |
| Installation Type | Floor Mounted |
To buy the HOROW T38
You can find the HOROW T38 on the HOROW Official Website, on Amazon, and in retail locally nationwide.